PROOFS​

Once you have approved the proofs and it has been sent to production, no more changes will be allowed. However, you can add onto your proof with an extra charge.​

Creative Amme produces quality, unique and high-end laser cut signage. Since specialty printing is an art in itself and each of the products are hand-printed and carefully cared for, there may be slight variations in color, texture, trimming, and registration in pieces, which is part of the beauty of signage. It is common to see variances in the spacing, size, and style of letters. Any wood products can see stain and natural differences, which cannot be controlled. We will try our best to get as close as possible to the approved proof; due to the handmade nature of our products refunds will not be offered for minor imperfections or errors in the context of lettering, spacing, and natural materials.”

customer care

Our items are made from wood and acrylic, what does that mean? It means that it can still break without the proper care. Our items are still fragile and need to be handled appropriately. They are not made for kids to play with, so please be careful with your custom made items. 

For Drink Stirrers, we remove the stickers off of your stir sticks before we ship them out, but we do not wash them ahead of time. This means, that we recommend cleaning them with water before using them in your drinks. 

For laser cut wall signs, we recommend that you use command tape to place on the back and then attach it to the wall. You may also use fish wire to hang. 

PRIVACY

By purchasing from our site, you consent to receiving electronic communications from us. Email addresses provided on our site will be used in the event of order issues and clarifications. We will not share your information with any third party outside of our company, other than as necessary to fulfill your request, e.g. to ship an order. Creative Amme reserves the right to share and advertise using our product photography and tag consumers on social media. We never share your information with a third party for advertising statistics or survey purposes. Any changes in this policy will be sent out via email. Please feel free to contact us regarding any questions at 

RUSH ORDERS​

If you would like to request a rush order (additional fee applies), PLEASE email us and we can create a custom listing for you . If our production team has time to make your order, a fee of $25-75 will be charged. This will bump your order up to the top of our queue. 

The rush fee depends on how many days prior to your required in-hand date your order is placed/paid (not from the date you send us an inquiry or email)

$25 for 7-14 days

$50 for 3-6 days

$75 for 1-2 days.

CANCELLATIONS​

We do accommodate for cancellations as long as your order has not been produced. A partial refund will be issued if you have already received your proof. There are no refunds or exchanges for cancelling your order after the item has been produced. However, if you’d like, you can always contact us if you have trouble deciding on your order and we’ll help you out as best we can!

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL